Privacy Policy

Last updated: 23 September 2026

Identity and Role of the Data Controller

starlinefy acts as the data controller for personal data processed through this website. We determine the purposes and means of processing in accordance with UK GDPR and the Data Protection Act 2018. Our registered office is at Piper House, 14 West Place, West Road, Harlow, Essex CM20 2GY, United Kingdom. For any queries please contact us at [email protected] or +44 (0)1279 630555.

Scope of This Notice

This privacy notice applies to all visitors to the website, users who submit enquiries via the contact form, and individuals whose data we process in the course of providing professional video operation, live signal management, content distribution, camera work and high-quality media feeds for news and broadcasting clients based in the United Kingdom.

Categories of Personal Data and Sources

We collect identification data such as name and job title, contact details including email address and telephone number, technical data from cookies and server logs, and any information you voluntarily provide in messages or forms. Data is obtained directly from you, from your device, or from publicly available professional directories when we have a legitimate interest.

Purposes and Legal Bases for Processing

We process data to respond to enquiries on the basis of legitimate interest or consent where required, to deliver our media feed services under contract, to comply with legal obligations such as record keeping, and to improve site functionality under legitimate interest. Each purpose is assessed to ensure the processing is necessary and proportionate.

Requirement to Provide Data and Consequences

Providing contact details is necessary to receive a response to your enquiry. Failure to supply required information may prevent us from processing your request or delivering services. You are not obliged to provide data for marketing purposes and can opt out at any time.

Cookies and Similar Technologies

The site uses cookies and similar technologies for essential operation, analytics and preference storage. Details are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner. You can manage preferences through your browser settings or the banner controls.

Processors, Recipients and Legal Disclosures

We engage service providers for hosting, email delivery, analytics and payment processing who act as processors under contract. Personal data may be disclosed to law enforcement or regulators where required by law. We do not sell personal data.

International Transfers

Some processors are located outside the UK. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as the International Data Transfer Agreement to protect your data.

Retention Periods

Contact data is retained for up to three years after the last interaction unless a longer period is required for legal or contractual reasons. Technical logs are kept for twelve months. Criteria for retention include legal limitation periods and the need to resolve disputes.

Security and Data Minimisation

We apply appropriate technical and organisational measures including encryption, access controls and regular reviews. Data collection is limited to what is necessary for the stated purposes. No security measure can be guaranteed to be absolute.

Data Subject Rights

You have rights to access, rectification, erasure, restriction, portability and objection. Requests should be sent to [email protected]. We will respond within one month, extendable by two further months for complex requests. Identity verification may be required.

Withdrawing Consent and Objecting to Marketing

Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You can object to direct marketing or profiling by using unsubscribe links or by writing to us. Objection does not affect prior lawful processing.

Right to Complain

You may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data protection rights have been infringed. We encourage you to contact us first to resolve concerns.

Children and Age Restrictions

The site is not directed at children under 18. We do not knowingly collect personal data from minors. If we become aware that data from a child has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics used are for statistical purposes only.

Policy Changes

We may update this notice to reflect changes in law or practice. The effective date will be displayed at the top of the page. Continued use of the site after updates constitutes acceptance of the revised policy.